Symptoms
You see one of the following error messages in the
notification area:
-
Anti-virus and HIPS: service
failure
-
Firewall: service failure
Causes
One of the Sophos Endpoint
Security and Control services on your computer has failed,
and needs to be restarted.
Resolve the problem
-
Using Windows, open Services.
-
Do one of the following:
-
If you see an Anti-virus and HIPS:
service failure error message, right-click Sophos
Anti-Virus, and then click Restart.
-
If you see a Firewall: service
failure error message, right-click Sophos Client
Firewall Manager, and then click Restart.
Notes
-
To open Services, click Start, click Control Panel, double-click Administrative Tools, and then double-click
Services.